Refund and Returns Policy for Tudoglasni
Effective Date: March 5, 2025
At Tudoglasni, we are committed to ensuring 100% customer satisfaction. If you need to return or exchange an item, we provide a flexible return policy to make the process as smooth as possible.
1. Return Eligibility
Returns and exchanges are accepted within 30 days from the date of purchase, provided the following conditions are met:
- The item is unused, undamaged, and in its original condition with all tags attached.
- Proof of purchase must be presented.
- Items with signs of use, missing parts, or modifications are not eligible for return.
2. Refund Policy
After receiving your return, we will process your refund within 7 business days to your original payment method.
- Refunds will cover the product price only (shipping fees are non-refundable).
- A restocking fee may apply to certain high-value items.
3. How to Request a Return
To initiate a return, contact our support team at info@tudoglasni.com with your order details. You may also send returns to:
📍 645 Central Ave, Buellton, California
📍 22504 E 340th St, Bethany, Missouri
📞 (660) 425-7793
Customers are responsible for return shipping costs unless the return is due to an error on our part.
4. Exchanges
We allow one-time exchanges for size or model replacements. If the item requested for exchange is unavailable, store credit will be issued.
5. Items Not Eligible for Returns
- Clearance and discounted items
- Customized or special-order products
- Used or damaged equipment
If you have any concerns about your order, please email us at info@tudoglasni.com.
If you have any questions about our return policy, need assistance with a return, or have any other inquiries, please contact us at:
Tudoglasni Email: info@tudoglasni.com Phone number: (660) 425-7793 Website: