Shipping Policy for Tudoglasni
Effective Date: March 5, 2025
Tudoglasni is dedicated to ensuring fast and secure delivery of all orders. This Shipping Policy explains our shipping rates, delivery timeframes, and other important details regarding the shipment of your tennis equipment.
1. Order Processing & Dispatch
- Orders are typically processed within 1-3 business days.
- Customers receive tracking details via email once their order is shipped.
- During peak seasons, processing times may be slightly extended.
2. Domestic Shipping (United States)
Tudoglasni offers the following shipping options:
- Standard Shipping (4-8 business days) – Free on orders above $60.
- Priority Shipping (2-4 business days) – Available at an additional charge.
- Express Shipping (1-2 business days) – Subject to availability and cost.
3. International Shipping
We proudly ship to many international locations. Estimated delivery times:
- Canada & Mexico: 5-10 business days
- Europe & UK: 7-15 business days
- Asia & Australia: 10-18 business days
- Other regions: 15-30 business days
Customers are responsible for custom fees, duties, and import taxes as per their country’s regulations.
4. Handling Delays & Package Issues
Tudoglasni is not responsible for carrier delays or custom clearance issues. If an order is significantly delayed, we encourage customers to contact the shipping carrier or our support team.
For lost or damaged shipments, Tudoglasni will work with the carrier to provide solutions, including replacements or refunds where applicable.
5. Address Modifications & Shipping Restrictions
- Incorrect addresses provided by customers may lead to delays or undeliverable orders.
- Orders cannot be modified or canceled once they are shipped.
6. Contact Information
For assistance with shipping, contact:
📍 645 Central Ave, Buellton, California
📍 22504 E 340th St, Bethany, Missouri
📞 (660) 425-7793
📧 info@tudoglasni.com